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Clear your cache and cookies, and try to access the xfinity.com site again. If this isn’t successful, please try to access the page by visiting: http://76.96.54.12. This issue is believed to be limited to customers using specific router configurations and we are working on a complete solution.
Why can’t I log into my Xfinity app?
You are not signed in with the correct username/password combination, or the username is connected to a disconnected account. The order has not finalized on the back-end, either because the start date does not match or additional information is needed. There was a communication error on the app itself.
How do I log into my Xfinity account?
Sign In On Your Mobile Device Download the Xfinity My Account app (download for Apple or Android). Open the app and sign in with your Xfinity ID and password.
Why is the Xfinity app not working?
Close and try re-opening the app. Log out and log in to the app. Turn the device on and off. Reinstall the app with the latest version.
Why can’t I open my Xfinity email?
Try clearing out your browser’s cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn’t do it, then try using a different browser.
What is your Xfinity ID?
Your Xfinity ID is your email, mobile phone number or username. If you don’t know what your Xfinity ID is, you can use My Account, Xfinity My Account app or your Xfinity X1 TV Box to find it, or check out the Xfinity ID Lookup Tool or Reset Your Xfinity Password.
How do I connect to Xfinity WiFi without the app?
Activate your modem online (if you didn’t on the app) There’s another way you can activate Xfinity Internet without the app: you can do so online. This also works if you’re activating Xfinity TV. All you need to do is turn on your equipment and go to Xfinity.com/activate.
What happened to Xfinity Connect?
Staying connected to friends and family is as important now as it’s ever been –– and we hope Xfinity Voice has allowed you to stay in touch with those who matter most. After a careful evaluation, we’ve decided to discontinue the Xfinity Connect app and Voice2Go feature effective April 20, 2021.
What happened to my Xfinity app?
As we continue to evaluate our product offerings and streamline how you manage services with us, we retired the Xfinity Connect app and Voice2Go features on April 20, 2021.
Is Comcast and Xfinity the same?
Comcast, the biggest cable provider in the United States, is changing its name. According to the company’s blog, Xfinity will now replace Comcast as the company’s new product name in an attempt to show customers that it’s not the “same old company,” but rather an innovator.
Why can’t I watch Xfinity away from home?
The reason for this error could be that: You are away from home. If you have a VPN enabled in your system and the default route goes to the VPN. You are accessing Xfinity Stream using a proxy server or an Internet connection that is different from that Xfinity recognizes.
How do I update my Xfinity app?
Updating Equipment Online via Getting Started kit Click the Update Now button in the email provided or navigate to xfinity.com/equipmentupdate. You will be prompted to login using your Xfinity ID and password. Click the Get Started button.
Why can’t I stream Xfinity on my laptop?
Xfinity Stream Portal Clear the cache in your web browser settings. Close your browser. Wait two minutes. Open your browser and return to the Xfinity Stream portal (www.xfinity.com/stream).
How do I log into Xfinity email?
Signing in to your Comcast Email or Voicemail Service Visit xfinity.com and click the Email or Voice. Enter your Xfinity ID and password and click Sign In. After signing in, you’ll be redirected to Xfinity Connect, your dashboard for Comcast email and voicemail service.
How do I get my Xfinity email back?
You may reactivate your deleted Comcast email account by logging into it using the Xfinity Connect web portal. However, all previously deleted contents are not recoverable. Note: Any Comcast.net email account with auto-forwarding enabled is considered active, regardless of when you last logged in.
How do I recover my Xfinity email?
Recover Deleted Emails – Xfinity Connect Help Go to xfinity.com and log in with your email address and password. Go to the mailbox by clicking on the Email tab. Right-click on the Trash folder or click on the More Actions icon (three lines) next to the trash folder, then select Recover Deleted Items.
Is my Xfinity password the same as my Comcast password?
The Xfinity ID and password you use to log in to your Xfinity account are the same ones used for your Xfinity Mobile account. Note: Only the primary user on the account can sign in to Xfinity Mobile.
Is my Xfinity password the same as my Comcast email password?
Yes. We keep things simple by having your Xfinity Mobile username and password match those for your Xfinity Internet account. No more trying to remember multiple passwords!.
What is Xfinity router username and password?
The default Xfinity router login is ‘admin’ for the default username and ‘password’ for the password.
How long does it take for Xfinity to activate account?
Activation times vary by carrier and whether you’re keeping your number. Typically, the process only takes around 10 minutes. But if you’re transferring your number from a previous carrier, keep your old phone and your new one close by, just in case.